Effective date: April 3, 2023
Introduction
This Privacy Policy explains how Roadscue collects, uses, and protects your personal information when you use the Roadscue website and platform. By accessing or using Roadscue, you agree to the practices described in this policy.
Information We Collect
We may collect the following types of information:
- Personal details such as name, email address, phone number, and location
- Vehicle-related information provided when requesting services
- Account information for customers and service providers
- Payment-related information when transactions are processed
- Usage data such as pages visited, device information, and interaction with the platform
How We Use Information
We use collected information to:
- Provide and manage roadside assistance and mobile car services
- Connect customers with service providers
- Create and manage user accounts
- Process payments and service requests
- Improve platform performance, functionality, and user experience
- Communicate service updates, support messages, and important notices
Information Sharing
Roadscue may share information with:
- Service providers to fulfill service requests
- Payment processors to complete transactions
- Service partners and vendors who support platform operations
- Legal authorities when required by law
We do not sell personal information to third parties.
Data Security
Roadscue takes reasonable technical and organizational measures to protect personal information from unauthorized access, loss, or misuse. However, no online platform can guarantee complete security.
Cookies and Tracking
Roadscue may use cookies and similar technologies to improve website functionality, analyze usage, and enhance user experience. Users can manage cookie preferences through their browser settings.
User Rights
Users may have the right to:
- Access personal information held by Roadscue
- Request correction or deletion of personal data
- Withdraw consent where applicable
Requests can be made through the Roadscue contact page.
Third-Party Links
The Roadscue website may contain links to third-party websites. Roadscue is not responsible for the privacy practices or content of those external sites.
Data Retention
Personal information is retained only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.
Changes to This Policy
Roadscue may update this Privacy Policy from time to time. Continued use of the platform after changes are posted constitutes acceptance of the updated policy.
Contact
For questions or concerns regarding this Privacy Policy, please contact Roadscue through the website contact page.